Business Challenge

  1. Managing the Friendly Customer Test (FCT) in the pre-production test-team Amdocs Ensemble implementation. The FCT is an Operational Readiness Test (ORT) in a production-like environment. The participants are real subscribers with existing mobile and fixed net connections, who are either activated in Ensemble or in the legacy system (migrated). All tests are performed by the organization as a final check before production.
  2. Participating in the UAT (User Acceptance Test) Amdocs Accounts Receivable, with main focus on Collection. The pre-defined tests are performed according to the MMO methods and standards.