Business Challenge

To replace the error prone manual billing with an automated billing solution.

Strategy and Solutions

Request for Information (RFI) for a Global Billing System. Pre-selection of vendor. Selection of Consultancy Partner for RfP. Fintech environment: all Lines of Businesses are involved such as Acquiring, Issuing and intercompany.

I performed following activities:

– Gathering Business Requirements, Creation of High-Level Requirements for RFI vendors

– Setup and configure Confluence & JIRA with add-ons Zephyr and structure (Epics and Stories)

– Creation of RFI, BRD and SRS documents from scratch

– Business process modelling in BIC Cloud (BPMN) – as-is and to-be processes

– Pre-selection of RFI vendors into a longlist and selection of vendors into short list

– Contacting vendors on the billing systems capabilities (send and receive the RFI)

– Onsite Presentations of software vendors capacity and capabilities to meet the Requirements

– Meetings with Software Integrator Partners (long-list) to select Partner for Analysis phase/RFP

– Contacting Partners on the availability and costs estimation (send and receive questionnaires)

– Onsite Presentations of short-listed Implementation partners